Category Archives: Canidae

Diamond Pet Foods

Canidae Pet Foods Initiates Voluntary Recall of Dry Pet Food


UPDATED: CORRECT PRODUCTION CODE INFORMATION
Canidae Pet Foods Initiates Voluntary Recall of Dry Pet Food Due to the
Potential for Salmonella

Contact:
Consumer Contact: 800-398-1600
Media Contact: Michael Lopes 800-398-1600 ext. 516 mlopes@canidae.com

FOR IMMEDIATE RELEASE – May 5, 2012- Canidae Pet Foods announced today that it is issuing a voluntary recall of certain dry pet food formulas manufactured between December 9, 2011, and January 31, 2012 at the Diamond Pet Food Gaston, South Carolina plant.

Although there have been no animal or human illnesses related to Canidae Pet Food, and the product has not tested positive for Salmonella, the company has voluntarily initiated this recall out of caution to ensure the health and safety of consumers and their pets.

The below list of product with production codes that must have both a number “3” in the 9th position AND an “X” in the 10th or 11th position with best before dates of December 9, 2012, through January 31, 2013 which are being recalled.

  • Canidae Dog, All Life Stages
  • Canidae Dog, Chicken Meal & Rice
  • Canidae Dog, Lamb Meal & Rice
  • Canidae Dog, Platinum

Following is an example of how to read the production code and best before date:

 

The recall affects only products distributed in the following Eastern U.S. states which were manufactured at the Diamond Pet Food Gaston, South Carolina plant. Further distribution to other pet food channels may occur:

Florida, Massachusetts, New York, North Carolina, Pennsylvania, South Carolina, Tennessee

Canidae Pet Foods apologizes for any potential issues this may have caused pet owners and their pets.

Pet owners who are unsure if the product they purchased is included in the recall, or who would like a replacement product or a refund, may contact Canidae Pet Foods via a toll free call at 1-800-398-1600,Monday through Friday, 9 am – 5 pm PST. Consumers may also go to canidae.com for more information. The company is working with distributors and retailers to ensure all products affected by this voluntary recall are removed from shelves.

http://www.fda.gov/Safety/Recalls/ucm303063.htm

Diamond Pet Food Suspends Delivery of All Brands made in SC


FROM Truth About Pet Food Site: Susan Thixton 4/12/2012

One of you great Independent Pet Store People out there sent me a ‘heads up’ that their Distributor would not be delivering any products made by Diamond Pet Food; though she received no explanation why. I called Diamond and was told…
http://www.truthaboutpetfood.com/articles/diamond-pet-food-suspends-delivery-of-all-brands-made-in-sc.html

Wishing you and your pet(s) the best,

Susan Thixton
Pet Food Safety Advocate
Author, Buyer Beware
Co-Author Dinner PAWsible
TruthaboutPetFood.com
PetsumerReport.com

Canidae Announces 2 New Grain Free & Fresh, Pure Packaging Design for Its Grain Free Line


San Luis Obispo, CA, December 15, 2010 –(PR.com)– Canidae Pet Foods announced today the launch of two new grain free dry formulas for dogs. Canidae Grain Free pureSKY™ and Canidae Grain Free pureLAND™ will both be available in the first quarter of 2011. The launch of these products will coincide with the company’s introduction of fresh packaging for its existing grain free line of dog and cat food which includes four meat-based diets, two for canines and two for felines. The ingredients and the products themselves will remain unchanged.  Read Full   http://www.pr.com/press-release/284070

2010-11-29-Canidae Launching New Packaging


Canidae Pet Foods to Launch Bold New Packaging for Its Grain Free Formulas in Q1 2011

Canidae Natural Pet Food Company will repackage its Canidae and Felidae Grain Free lines for dogs and cats in early 2011 to better reflect the quality of their products and their position in the marketplace.

San Luis Obispo, CA, November 29, 2010 –(PR.com)– Canidae Pet Foods announced today its grain free line of super-premium pet foods will undergo a packaging redesign in the first quarter of 2011 to better reflect the quality of their products and their position in the marketplace. As part of the new packaging, Canidae will change the name of its Grain Free All Life Stages formula to Canidae Grain Free Pure Elements™ and change the name of its Canidae Grain Free Salmon formula to Canidae Grain Free Pure Sea™. The ingredients and the products themselves will remain unchanged.

via Canidae Pet Foods to Launch Bold New Packaging for Its Grain Free Formulas in Q1 2011 – PR.com.

Canidae-General Info and Contact


Canidae Corporation  (Canidae Pet Foods)
1975 Tandem, Norco, CA 92860-3608
Contact Phone: (909) 599-5190
URL (web address): www.canidae.com
Business Category: Mfg Dog & Cat Food & Treats in Norco, CA
Industry (SIC): Dog and Cat Food

Business Information

This company profile is for the private company Canidae Corporation , located in Norco, CA. Canidae Pet Foods’s line of business is mfg dog & cat food & treats.
Company Name: Canidae Corporation

Address: 1975 Tandem, Norco, CA 92860-3608 (Map)
Alt Business Name: Canidae Pet Foods
Location Type: Single Location
Est. Annual Sales:$1,400,000
Est. # of Employees: 10
Est. Empl. at Loc.: 10
Year Started: 1997
State of Incorp:CA
SIC #Code: 2047
Contact’s Name: John Gordon
Contact’s Title: President
NAICS: Dog and Cat Food Manufacturing

SOURCE: B&B and Manta

2009-03-25-New Velcro Closure Bags


http://www.prweb.com/releases/2009/03/prweb2263744.htm

CANIDAE All Natural Pet Foods Introduces New Easy-Open, Easy-Pour, Velcro Closures On 30 Pound and Larger Bags, Offering Convenience and Freshness

These revolutionary Velcro closure bags are the first of their kind in the mainstream pet food industry.

San Luis Obispo, CA (PRWEB) March 25, 2009

CANIDAE® All Natural Pet Foods began rolling out its improved, patented Easy-Open, Easy-Pour bags featuring durable Velcro® closures in March.

CANIDAE bags with the new Easy-Open, Easy-Pour, Easy-Seal feature are beginning to appear in the marketplace now on 35 lb. and 44 lb. “Big Bags” of CANIDAE All Life Stages Formula and will soon be featured on all 30 lb. and larger CANIDAE formulas.

These revolutionary Velcro closure bags are the first of their kind in the mainstream pet food industry. The improved design is a direct result of customer feedback for improvements on CANIDAE’s previous easy open, easy pour bag feature. Designed to keep food fresher longer, prevent accidental spills and keep out contaminants, these easy-to-use bags are designed with an exclusive re-sealable pouring spout that allows the pet owner to dispense just the right amount of dog food then seal the bag by pressing the built-in Velcro strip. These patented bags are much easier to open and they re-close and re-seal time and time again without wearing out. Pet owners get a perfect seal every time. Taping the bag or rolling it down to keep food fresh will no longer be necessary.

These new Velcro closures will appear on the 30 pound bags of CANIDAE Lamb and Rice, Chicken and Rice, Beef and Fish, CANIDAE PLATINUM®, Grain Free All Life Stages, Grain Free Salmon, and on both the 35 pound and 44 pound “Big Bag” of CANIDAE All Life Stages.

2009-01-22-Canidae Dog Food Class Action


Date: 11/15/10 03:46:41
Subject: 2009-01-22-Canidae Dog Food Class Action

Was Your Dog Harmed After Consuming Canidae Dog Food?

Canidae Dog Food Class Action

A class action lawsuit against the corporations that run Canidae seeks damages for pet owners whose pets were allegedly harmed as a result of eating Canidae dog food products. The Canidae defendants are accused of marketing, manufacturing, and/or distributing Canidae dog food, which, the plaintiff claims, has produced the following illnesses in scores of cherished pet companions:

* loose, bloody stool
* rectal bleeding
* vomiting
* lack of energy
* death

How You Can Participate

If you believe your dog became ill as a result of eating Canidae dog food products and you would like to join this case (without charge), please click here. (Below) We will respond promptly and privately. Please read the About Lawsuit and Website section of the website before filling out any information.

http://www.petfoodclassaction.citymax.com/jointhelawsuit.html
How You Can Help the Investigation

If you have similar accounts to report, or if you have information supporting the pet owners’ claims, please provide your comments here (below) to aid our investigation.
http://www.petfoodclassaction.citymax.com/pitchintotheinvestigation.html

Resources

Progressive Law Group
http://www.progressivelaw.com/

The Animal Law Center
http://www.theanimallawcenter.com/

SOURCE: http://www.dogfoodclassaction.com/index.html

2008-09-01-Canidae Statement regards New Formula


A statement from Canidae:

September 2008
We apologize to all who have voiced their concerns with our new formulation. Canidae distributed letters to retailers, breeders, updated packaging, and provided in-store signage, however it appears that this message did not reach all of our customers.

The new formulation, with increased levels of meat protein, lowered carbohydrates, and an increased overall complex carbohydrate quality, provides the most nutritious, all natural, palatable products. Canidae never uses soy, corn, wheat, by-products, grain fractions, or fillers in our food.

If you believe your pet has experienced challenges related to the new formula we suggest feeding smaller portions multiple times a day. Adding warm water can decrease the chance of pets eating too quickly and not chewing thoroughly. It’s not unusual for pets to experience some digestive issues when transitioning, but if your problems persist, contact your veterinarian to rule out any underlying health concerns. For more tips, visit canidae.com/transitioningfromorig.html.

Due to increased commodity costs, we’ve changed our packaging sizes, reducing the overall weight by approximately 3-5 pounds per bag. The new sizes are more consistent with other brands and allow for easier handling.

We are committed to bringing quality products to pet owners and in June that commitment led us to Diamond’s manufacturing facility. Diamond facilities have rigorous quality control processes, utilizing a 141-point ingredient test protocol. All products are subject to a 10-point final product safety review and Canidae has also implemented hourly testing to confirm quality and product safety in our onsite laboratory. All Canidae products meet or exceed AAFCO nutrient profiles in USDA and FDA approved facilities.

At Canidae, we are committed to providing you and your pets the highest standard of excellence for product quality, palatability, and customer satisfaction. Please call 800-398-1600 or visit http://www.canidae.com to let us know what we can do to serve you better.

Canidae
Scott Whipple and John Gordon
Owners
PO Box 3610
San Luis Obispo, CA 93403

Read more: http://www.consumeraffairs.com/pets/canidae.html#ixzz15L41m2mp

2008-07-00-ALERT! Canidae is now being manufactured by Diamond and has been since June


http://www.canidae.com/new-formulas.html

Dear ****

Please click on the above link, we have updated our site to insure all your questions are answered about our newly improved formulas. Be sure to scroll all the way to the
bottom of that page.

Due to overwhelming customer support and increased demand on our products, we have been faced with unique production capacity challenges. Our growing customer support and
demand has pushed for increased capacity, therefore we have outsourced additional production from Diamond Pet Foods. Our customers demand and deserve no less than the
highest quality safe ingredients, as well as state of the art consistent manufacturing. Outsourcing additional production from Diamond comes not without first carefully
instating and accepting only the strictest testing protocols, as well as mandating stringent operating procedures to ensure the highest quality products possible at every
level of production. We are very happy with this relationship and the high quality formulations we are able to bring to you. Expect Excellence!

All of our suppliers must follow strict protocols set forth by us. No single employee can be responsible for the testing of incoming ingredients. All testing and reporting
must be confirmed by a second party. In addition all grains are purchased from a single supplier in low aflatoxin risk areas. Even though CANIDAE does not use corn in
any of our products, we are proactive in creating testing procedures to help assure the safety of your pets. Also all CANIDAE formulas are tested during our production
runs, and cleared by a supervisor, every 30 minutes to assure the safety of our line. We understand the level of trust you must have with the foods you feed your pets,
and it’s our responsibility and commitment to deliver!

Our quality of raw material as well as quality control has actual increased not decreased. Yes we have diversified our complex carbohydrates as rice continues to climb
and high quality availability decreases. Our products are better than ever and more consistent. Yes we have cut costs on shipping rates as fuel continues to go through
the roof. To ship pet food from one location is no longer cost effective. Our economy is facing some challenging times and we are being proactive in offering you the
highest quality products, yet affordable enough for our consumers to purchase. We are not sure about other companies and their plans for change or their reasons in the
past, however we feel we are being open and honest about our changes. We are getting many positive feed backs from our customers that are actually feeding their pets
our improved formulas, who also refrain from listening to rumors or incorrect information.

We thank thank you for your comments, and hope you are able to try our products.

Sincerely,
Julie@Team Canidae

2008-06-30-ALERT! Canidae changes their formula -NO LONGER GLUTEN FREE


June 30, 2008 3:56 pm I wanted to give a heads up to dog owners feeding Canidae products about a few details that the makers of this product aren’t telling you in their sales pitch for their changed formulas: Under the new formulation, Canidae dry foods will no longer be gluten free, due to the addition of barley. If you know that your dog is gluten intolerant, start shopping around for a different food.

READ FULL SOURCE: The Dog Food Project
The Dog food project has old and new comparison on the site, so you can see what the changes are and why this is not good!